The Scenario
A customer deploys various Cisco Routers in their network infrastructure. Day to day management is done over the existing network (In-Band), however the Managed Services Partner needs a secure and reliable way to remotely diagnose problems even when there are network outages (in the example below Node 2 is offline).
The Solution
USRobotics Courier modems provide an ideal solution for Out-of-Band network management providing:
- A secure path to manage a remote network, without interfering with normal traffic
- An alternative route into equipment for maintenance, management and trouble diagnosis
- An extremely cost effective way to perform contracted network management or support managed services networks
Cisco Specific Considerations
Various Cisco routers have different capabilities for attaching a Serial Port modem, such as the Courier. Some to be aware of:
- Cisco 2800 Family (2801, 2811, 2821, etc.) have an RS232 option for connecting the Courier to the router
- Cisco 3800 and 7600 Families have an RJ45 Serial Port option
- This would also require an RJ45 to DB25 cable to connect the Courier modem (appx $10)
Key Applicable Courier Features
Other Applications of Out-of-Band Connectivity
- Any network infrastructure with remotely managed nodes that support Serial connection (RS232 or RJ45). The same key criteria would apply: Security, reliability, remote manageability, performance
- Many PBX equipment and VoIP systems fit this category
The bottom line is if you need an ability to remotely maintain, diagnose or even upgrade network equipment, an Out-of-Band solution should be part of the network plan.
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